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Recently, the U.S. Department of Transportation compiled a list of red flags homeowners can use to identify scam moving companies. Fortunately, most consumers who use moving services will never encounter these rogue companies. However, since a lot is riding on a move of any distance it pays to be aware of the few scammers out there who discredit our business. To help you avoid encountering the schemers, scammers and the like, we would to share this list of red flags you can use to protect your family, your belongings and your wallet.

  • The name change: Many companies change their name to avoid any stigma they may have brought upon themselves during a lawsuit, bankruptcy, etc. Be sure to thoroughly check out any company you are considering hiring. Make sure that company has a physical address, a phone and that they are responsive to your inquiries. Finally, get references from the company before you decide to do business with them.
  • Bait and switch: Some movers quote customers one rate to move their goods then change to an exorbitant rate once it is too late to book another company. These companies often make consumers pay large deposits after the company has already taken possession of their goods.
  • The deposit scam: Honest moving companies will not ask that you pay an upfront deposit before moving your goods. Paying up front limits your options and gives you no control over the safety and indeed the return of your property.
  • The cursory glance: A reputable company will take the time to find out exactly how much you are going to need moved. If a company representative takes a cursory glance at your belongings and doesn’t ask follow questions it means that they already have a set cost in mind no matter how much you need moved.document
  • The blank contract: Never sign a blank contract no matter what the moving company representative says. Make sure that you understand and agree to all parts of the contract before signing. A reputable company will insist that you do so for your and their protection.

Summer will be upon us officially in a little more than a week. This means more people will be moving and utilizing the services of moving companies to transport their belongings into their new home or apartment. By looking out for the red flags above you can prevent yourself from falling prey to these rogues companies and their scams. Rely on trusted movers in Burbank like Russell’s Moving and Storage. We are one of the best moving companies in Los Angeles and we have a reputation for fairness, reasonable prices and courteous service.